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Enterprise Endpoint & PC Overhaul
Project Year
2022
Core Technologies
Hardware UpgradesOS Imaging & DeploymentAsset ManagementDiagnostic ToolsWindows 11
Project Overview & Key Deliverables
Executed a company-wide hardware refresh and operating system modernization project for 50+ desktop and laptop workstations.
Key Deliverables:
Results & Impact:
Key Deliverables:
- Upgraded legacy storage drives to high-speed NVMe SSDs and expanded RAM on all workstations.
- Created standardized golden OS images with pre-installed business applications and security software.
- Automated deployment using disk cloning tools, reducing workstation setup time to under 20 minutes.
- Implemented barcode asset tagging and maintained a centralized IT hardware inventory log.
Results & Impact:
- Boosted workstation boot and application loading speeds by over 300%.
- Decreased hardware-related slow performance complaints by 85%.
Role & Responsibilities
Technical Support Engineer
- Diagnosed hardware components, performed physical upgrades, and managed thermal repasting.
- Built customized system deployment images with drivers and enterprise software.
- Maintained hardware asset lifecycle records.